Last updated: 26 October 2026
These terms govern your use of the SoftCake software and website. By creating an account or using the software you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to do so.
Who we are
Softcake Software LLC
1536 Palmetto St, Clearwater, FL 33755, United States
(855) 200-5239 · info@softcake.net
What SoftCake provides
SoftCake is cloud-based business software, licensed as a subscription. It is made up of modules — statistics, organizational structure, documents, contacts, projects, employee records and others — which are purchased separately. You are buying access to the software for as long as your subscription is paid, not a copy of the software itself.
Accounts
You are responsible for keeping your login details confidential and for what happens under your account. Tell us promptly at info@softcake.net if you believe an account has been used without permission.
Where a company holds the account, that company’s administrators can create, change and remove user access within it.
Subscriptions, billing and renewal
Subscriptions are monthly and are charged in advance. Your subscription begins when you select a plan and provide payment details, and the first charge is taken at that point.
Subscriptions renew automatically each month on the same date, at the then-current price, until you cancel. We will tell you by email at least 14 days before any price increase takes effect, and you may cancel before it applies.
You may cancel at any time and your subscription will run to the end of the period you have already paid for. See our Refund and Cancellation Policy.
Payments are processed by a third-party payment processor. If a payment fails we will attempt it again and notify you; if it remains unpaid, access may be suspended until it is settled. Your data is retained during suspension.
Prices are in US dollars and exclude any taxes that may apply.
Your data
The business information you enter into SoftCake remains yours. We store and process it to provide the service, as described in our Privacy Policy. We do not sell it.
You may export your data while your subscription is active. If you need an export after cancelling, contact us and we will help where we still hold it.
Acceptable use
You agree not to use SoftCake to break the law, to store or distribute malicious software, to attempt to gain access to accounts or systems that are not yours, or to interfere with the service for other customers. We may suspend an account that does these things.
Availability
We aim to keep SoftCake available continuously, but we do not promise uninterrupted service. Maintenance, third-party outages and faults happen. We will give notice of planned maintenance where we reasonably can.
Ending the agreement
You may cancel at any time. We may suspend or end an account for non-payment, for a breach of these terms, or if required by law. Where we end an account other than for breach, we will refund any period paid for but not used.
Liability
SoftCake is provided “as is”. To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses, including lost profits or lost data where you have not kept your own copies.
Nothing in these terms limits liability that cannot lawfully be limited.
Changes to these terms
We may update these terms. We will change the date above, and for significant changes we will notify account holders by email before they take effect.
Governing law
These terms are governed by the laws of the State of Florida, United States, and any dispute will be dealt with by the courts of Pinellas County, Florida.
Contact
Questions about these terms: info@softcake.net or (855) 200-5239.